On 31 August 2020, the MWSS Regulatory Office (RO), led by Chief Regulator Atty. Patrick Lester N. Ty, was recognized by the Commission on Audit (COA) for upholding transparency, accountability, and citizen participation in governance. This was in appreciation of the agency’s invaluable support for the implementation of the Citizen Participatory Audit (CPA) approach at the Metropolitan Waterworks and Sewerage System, and utmost cooperation in the planning and conduct of the CPA engagement on the audit topic: Potable Water Supply Services to Residential Consumers in the Metro Manila Area.

Annually, the COA holds a CPA Recognition for the contribution of its various stakeholders in CPA activities. The CPA is a priority program of the COA that aims to heighten civil society ownership and involvement in good governance.