To our Valued Customer,
As part of Manila Water’s continuous effort to improve its services in the East Zone Concession Area, please be advised on the following improvement schedules. We encourage all to store enough water before the scheduled activity. We apologize for the inconvenience this may cause you.
Please be assured that MANILA WATER is continuously finding ways to serve you better.
For clarification and further inquiries, you may call the Manila Water Hotline 1627.
Thank you.
Sincerely,
MWSS Regulatory Office
Public Information Department
Tweets by ManilaWaterPH
Posted August 16, 2019
Posted May 23, 2019
Due to an accidental breakage caused by a DPWH contractor, damaging our major pipeline at Elliptical Road corner Commonwealth Avenue (northbound) in Quezon City, Manila Water is currently undertaking emergency leak repairs which will result in temporary water service interruption affecting over 242,000 population in 44,056 households, commercial and business establishments in 20 barangays in Quezon City. The interconnection of the new 900mm relocated pipeline at the corner of North Avenue, which was previously planned for May 24 to 25, will also be undertaken at the same time to minimize impact to the affected customers. Estimated time of completion of works is at 6:00 AM tomorrow, Friday, May 24, 2019.
Affected barangays:
| Ramon Magsaysay, Alicia, SantoCristo, Bagong Pag-asa, Old Capitol Site, Vasra, Project 6, Culiat, New Era, Bahay Toro, Tandang Sora,Pasong Tamo | Central, Malaya, Pinyahan Sikatuna Village, San Vicente, Teachers Village East, Teachers Village West, U.P. Village |
Outside of the activity hours, some of these areas may still experience water service interruptions related to our ongoing supply management due to the still-limited raw water supply. For updates regarding this activity, please call Manila Water’s Customer Care Hotline 1627.
Posted May 22, 2019
Posted March 26, 2019
Posted March 13, 2019
WATER INTERRUPTION SCHEDULE
METRO MANILA
WATER INTERRUPTION SCHEDULE
RIZAL PROVINCE
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Posted March 11, 2019
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Posted March 10, 2019
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Posted March 9, 2019
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Posted February 19, 2019
Description of Activity
| Nature | Line Meter & Strainer Declogging |
| Location of Activity | Manila East Road cor. Velasquez St., Muzon, Taytay |
| Business Area | Pasig Business Area |
| Date and Time of Activity | February 20, 2019 10:00 PM – February 21, 2019 4:00 AM |
| Background of Activity | The objective of the activity is to declog the line meter and strainer for pressure improvement |
Customer Impact
| No of HH Affected | 15,000 HH |
| Effect on Customers | Temporary water interruption (No Water) from February 20, 2019 10:00 PM to February 21, 2019 4:00 AM |
| Specific Areas Affected | Barangays Affected:
Bagumbayan, Kalayaan, Poblacion Ibaba, Poblacion Itaas, San Isidro (bayan), San Roque (bayan), Sto. Nino, San Pedro and San Vicente in Angono, as well as parts of barangay Muzon, Taytay |
Stakeholder Management Plan
| The following activities have been undertaken to manage stakeholders:
· Distribution of water interruption notices to local government units for posting in their public bulletin · Circulation of social media announcement regarding the scope and duration of the activity · Coordination with the Municipal Public Information Office for announcement in their official social media page · Information dissemination through Kasanggas in the area by providing regular text updates regarding the activity · Instruction for key accounts (hospitals, schools, commercial establishments, etc) to store water to supply their needs during the activity |
Contingency
| In case of activity failure:
· Provide five (5) water tankers for deployment to the affected areas and conduct rationing · Provide regular updates to social media and public on water supply conditions |
POSTED ON January 10, 2019
Description of Activity
| Nature | Interconnection of 400mmSP x 300mm HDPE |
| Location of Activity | Mabuhay Homes Avenue, Pantok, Binangonan, Rizal |
| Business Area | Pasig Business Area |
| Date and Time of Activity | January 10, 2019 10:00 PM – January 11, 2019 4:00 AM |
| Background of Activity | The objective of the activity is to interconnect the supply line of Mabuhay Homes Subdivision |
Customer Impact
| No of HH Affected | 6,000 HH |
| Effect on Customers | Temporary water service interruption from January 10, 2019 10:00 PM – January 11, 2019 4:00 AM |
| Specific Areas Affected | Barangays Affected: Pantok, Darangan, Mambog, Macamot and Tatala in Binangonan, Rizal |
Stakeholder Management Plan
| The following activities have been undertaken to manage stakeholders:
· Coordination with the affected Barangays · Information dissemination through benchmark customers in the area by providing regular text updates regarding the activity |
Contingency
| In case of activity failure:
· Provide regular updates to social media and public on water supply conditions |
POSTED ON November 07, 2018
Nature of Work: Emergency Leak Repair of 500mmCIP
Location: Along C.Benitez corner Mariposa, Bgy. Horsseshoe, QC
Affected Area: Bgys. Bagong Lipunan and Horseshoe/ Quezon City, San Juan, Mandaluyong and Pasig
Background of Activity, Prework and Estimated Time of Completion (ETC): NRW reduction/ mainline leak repair of old 500mm CIP
Water Interruption at 10pm Nov.08, 2018 until 6am Nov.09, 2018
Contact Details of Concessionaire’s Customer Care (IMT): OIM- Orly Villareal 09175022137
SIM- Lourdette Descalzo 09175022137 and Cris Ignacio-09175041343
CIM- Janice Ruiz-09175020738
Details of Alternative Water Supply: Water Tankering on affected areas.
Description of Activity
Nature: Emergency Leak Repair Along C. Benitez St. Cr. Mariposa St. Barangay Horseshoe, Q.C.
Location of Activity: Along C. Benitez St. Cr. Mariposa St. Barangay Horseshoe, Q.C. Business Area Mandaluyong – Makati Business Area and QC BA
Date and Time of Activity: 8 November (Thursday) 10PM to – 9 November, 2018 (Friday) 6AM
Background of Activity: The objective of the activity is to repair the leak along C. Benitez St. Cr. Mariposa St. Barangay Horseshoe, Q.C.
Customer Impact
No of HH Affected: 92,772 HHs
Effect on Customers: No water from 8 November (Thursday) 10PM to – 9 November, 2018 (Friday) 6AM
Specific Areas Affected
Mandaluyong: Mauway, Highway Hills, Malamig, Wack-Wack Greenhills
East, Addition Hills, Buayang Bato, Barangka Ilaya, Plainview, Barangka
Itaas, Barangka Ibaba, Barangka Drive, Pleasant Hills, Hulo
Quezon City: Ugong Norte, Valencia, Kaunlaran, San Martin de Porres,
Immaculate Conception, Pinagkaisahan, Horseshoe, Bagong Lipunan
Pasig: Ugong, Oranbo, Pineda, Bagong Ilog, Kapitolyo, San Antonio
San Juan: Greenhills, West Crame, Pasadena, Corazon De Jesus, Addition
Hills, Little Baguio
Stakeholder Management Plan
The Business Areas have started to inform respective LGU officials of affected areas, as well as
affected stakeholders, Key Accounts, and customers about the scheduled interruption through letters,
public announcements, social media updates, and media advisories.
Contingency
Total of 17 tankers available on site to supply affected areas in case activity exceeds projected time of
completion.
POSTED ON OCTOBER 22, 2018
Description of Activity
| Nature | LUZON MAPAYAPA SYSTEM ACTIVITIES:
Valve Insertion, Flow meter installation & Interconnection Works |
| Location of Activity | Along Commonwealth, Luzon, and Tandang Sora Avenues in Quezon City |
| Date and Time of Activity | Monday, October 22, 2018 at 6:00 PM until 8:00 AM, Tuesday, October 23, 2018. |
| Background of Activity | Objective of the activity: Network and pressure improvement |
Customer Impact
| No of HH Affected | 44,740 HH |
| Effect on Customers | No Water on Monday, October 22, 2018 at 6:00 PM until 8:00 AM, Tuesday, October 23, 2018. |
| Specific Areas Affected | Barangays Affected (Quezon City):
Old Balara, Pasong Tamo, Culiat, Holy Spirit, New Era,Tandang Sora, Sauyo |
Stakeholder Management Plan
| The QC Business Area will inform respective LGU officials, stakeholders, Key Accounts and customers of affected areas, about the scheduled interruption through letters, public announcements, social media updates, and media advisories. |
Contingency
| With (14) Standby Tankers and (4) Static Tanks to supply affected areas and in case activity exceeds projected time of completion, additional tankers will be deployed |
POSTED ON OCTOBER 16, 2018
FORT BONIFACIO PUMPING STATION DELOADING AND 400mm FULLBORE METER INSTALLATION
Description of Activity
| Nature | 1. FORT BONIFACIO PUMPING STATION DELOADING 2. 400mm FULLBORE METER INSTALLATION |
| Location of Activity | 1. Guingua Street, Brgy. Pinagkaisahan, Makati City 2. FULLBORE METER INSTALLATION – McKinley cor Tamarind, Brgy. Forbes Park, Makati City |
| Business Area | Taguig Business Area |
| Date and Time of Activity | October 17, 2018 to October 18, 2018 (10:00 p.m. to 4:00 a.m.) |
| Background of Activity | Fort Bonifacio Pumping Station Deloading – To deload Fort Bonifacio Pumping Station which is already at maximum capacity (240/240) production thru utilization of Makati Pumping Station 400mm FULLBORE METER INSTALLATION – to ensure accuracy of supply measurement of our primary lines |
Customer Impact
| No of House Hold Affected | 5,406 HH (FBPS deloading – 3,520 HH and Fullbore Installation – 1,886 HH) |
| Effect on Customers | No water in affected areas |
| Specific Areas Affected | Villages affected:
FORBES PARK, DASMARINAS VILLAGE, KASIYAHAN HOMES, ECOLOGY VILLAGE, MCKINLEY HILL, PASONG TAMO EXTENSION Barangays affected: Brgy. FORBES PARK, Brgy. DASMARINAS, Parts of Brgy. PINAGKAISAHAN and GUADALUPE NUEVO |
Stakeholder Management Plan
| The affected barangays, Homeowners Association Offices and Key Accounts were informed thru letter. Circulars were distributed to the homeowners of Forbes Park, Dasmarinas Village, Ecology Village and Kasiyahan Village. Commercial accounts along Pasong Tamo were also informed thru Chino Roces Extension, Inc. (CREAI). Service advisory will also be posted in social media and website. |
POSTED ON SEPTEMBER 26, 2018
Nature: Water Service Interruption
Affected Area: Quezon City Brgy. Ramon Magsaysay, Alicia, Botocan, Santo Cristo, Bagong Pag-Asa, Old Capitol Site, Vasra, Project 6, Culiat, Bahay Toro, Tandang Sora, Pasong Tamo, Central, Malaya, Pinyahan, Sikatuna Village, San Vicente, Teachers Village East and West and UP Village.
Date and Time of Activity: October 13 – 14, 2018 / 11PM to 7AM
POSTED ON SEPTEMBER 26, 2018
Line Meter & Strainer Declogging in Manila East Road
Description of Activity
| Nature | Line Meter & Strainer Declogging |
| Location of Activity | Manila East Road cor. Velasquez St., San Juan, Taytay |
| Business Area | Pasig Business Area |
| Date and Time of Activity | September 28, 2018 11:00 PM – September 29, 2018 4:00 AM |
| Background of Activity | The objective of the activity is to declog the line meter and strainer for pressure improvement |
Customer Impact
| No of House Hold Affected | 15,000 |
| Effect on Customers | Temporary water interruption (No Water) from September 28, 2018 11:00 PM to September 29, 2018 4:00 AM |
| Specific Areas Affected | Barangays Affected:
Bagumbayan, Kalayaan, Poblacion Ibaba, Poblacion Itaas, San Isidro |
Stakeholder Management Plan
| The following activities have been undertaken to manage stakeholders: • Distribution of water interruption notices to local government units for posting in their public bulletin • Circulation of social media announcement regarding the scope and duration of the activity • Coordination with the Municipal Public Information Office for announcement in their official social media page • Information dissemination through Kasanggas in the area by providing regular text updates regarding the activity • Instruction for key accounts (hospitals, schools, commercial establishments, etc) to store water to supply their needs during the activity |
Contingency
| In case of activity failure: • Provide seven (7) water tankers for deployment to the affected areas and conduct rationing • Provide regular updates to social media and public on water supply conditions |
POSTED ON SEPTEMBER 10, 2018
| Nature of Work | Emergency leak repair of 600 mm DI pipe |
| Location | Along P. Rodriguez Street Brgy. San Rafael Rodriguez Rizal |
| Affected Area | Brgy. San Isidro, San Rafael, Geronimo, Balite and Rosario |
| Background of Activity, Prework and Estimated Time of Completion (ETC) | September 10, 2018 7:00 PM – September 11, 2018 6:00 AM |
| Contact Details of Concessionaire’s Customer Care (IMT) | OIM: Romeo David, SIM: Howard Timpoc, CIM: Eurlyn Delos Santos/Ramon Penaranda |
| Details of Alternative Water Supply | 3 units of 5 cubic meter water tanker |
POSTED ON AUGUST 17, 2018
We would like to inform you that Manila Water has an emergency line meter declogging today ( August 17, 2018 along Malaya Street, Barangay Malanday, Marikina City. Please find below the details of the emergency activity.
200 mm and 300mm Line Meter Declogging with estimated AHH of 8313
| Nature of Work | Emergency Line Meter Declogging (200 & 300mm) |
| Location | Along Malaya St., Bgy. Malanday, Marikina. |
| Affected Area | Bgy. Malanday
DMZ K3- 4738HH and DMZ K21 -3575 HH |
| Background of Activity, Prework and Estimated Time of Completion (ETC) | Emergency declogging due to low water pressure to no water
From 9:45pmAug.17, 2018 to 4:00amAug.18, 2018 Approximately 6.25 hrs duration |