The MWSS Regulatory Office (RO) maintained its International Organization for Standardization (ISO) 9001:2015 Certification on its established Quality Management System (QMS), as it passed its first surveillance audit that covered the core process: Service Obligation Monitoring – Water Supply and Wastewater Effluent Quality, and its support processes. The audit was conducted on 07 October 2019 … Continue reading MWSS RO Retains its ISO 9001:2015 Certification on QMS