PRESS RELEASE: MAYNILAD CUSTOMERS TO RECEIVE WATER BILL REBATES

16 June 2022PRESS RELEASE MAYNILAD CUSTOMERS TO RECEIVE WATER BILL REBATES Maynilad Water Services, Inc. customers in the Business Areas of Muntinlupa-Las Piñas, Malabon-Valenzuela, and Quezon City will receive minor corrections in their water bills in the form of rebates, as a result of Maynilad’s implementation of tax rates that are not in accordance with continue reading : PRESS RELEASE: MAYNILAD CUSTOMERS TO RECEIVE WATER BILL REBATES

PRESS RELEASE: MWSS RO PROBES MAYNILAD OVER SURGE IN CUSTOMER COMPLAINTS ON WATER SUPPLY AND QUALITY ISSUES

10 June 2022PRESS RELEASE MWSS RO PROBES MAYNILAD OVER SURGE IN CUSTOMER COMPLAINTS ON WATER SUPPLY AND QUALITY ISSUES On 08 June 2022, the MWSS Regulatory Office (RO) issued a Notice to Explain to Maynilad Water Services, Inc., following a surge in customer complaints received and monitored by the Office through various communication channels, including continue reading : PRESS RELEASE: MWSS RO PROBES MAYNILAD OVER SURGE IN CUSTOMER COMPLAINTS ON WATER SUPPLY AND QUALITY ISSUES

PRESS RELEASE: MWSS RO ANNOUNCES REDUCTION IN MAYNILAD AND MANILA WATER CUSTOMERS’ WATER BILLS

03 March 2022PRESS RELEASE MWSS RO ANNOUNCES REDUCTION IN MAYNILAD AND MANILA WATER CUSTOMERS’ WATER BILLS With the passage of Republic Act Nos. 11600 and 11601 granting Maynilad Water Services, Inc. and Manila Water Company, Inc. respectively, franchises to establish, operate, and maintain a waterworks system and sewerage and sanitation services in the Concession Areas, continue reading : PRESS RELEASE: MWSS RO ANNOUNCES REDUCTION IN MAYNILAD AND MANILA WATER CUSTOMERS’ WATER BILLS

PRESS RELEASE: MWSS RO PENALIZES MAYNILAD FOR PROLONGED WATER SERVICE INTERRUPTIONS AT THE PWTP SUPPLY ZONE

28 February 2022PRESS RELEASE MWSS RO PENALIZES MAYNILAD FOR PROLONGED WATER SERVICE INTERRUPTIONS AT THE PWTP SUPPLY ZONE This to inform the public that the Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO), through RO Resolution No. 2022-02-CA, has resolved to impose a financial penalty on Maynilad Water Services, Inc. (Maynilad) for its unusual continue reading : PRESS RELEASE: MWSS RO PENALIZES MAYNILAD FOR PROLONGED WATER SERVICE INTERRUPTIONS AT THE PWTP SUPPLY ZONE

PRESS RELEASE: MWSS RO PROBES MAYNILAD FOR PROLONGED WATER SERVICE INTERRUPTIONS

24 January 2022PRESS RELEASE MWSS RO PROBES MAYNILAD FOR PROLONGEDWATER SERVICE INTERRUPTIONS This to inform the public about the ongoing investigation of the MWSS Regulatory Office (RO) on the prolonged implementation of Water Service Interruptions (WSIs) by Maynilad Water Services, Inc. at its Putatan Water Treatment Plant’s (PWTP) supply zone. The investigation is being conducted continue reading : PRESS RELEASE: MWSS RO PROBES MAYNILAD FOR PROLONGED WATER SERVICE INTERRUPTIONS