This is to inform the public that the MWSS Regulatory Office (RO) will hold a Public Information Drive (PIDr) on the Rebate Program for Maynilad Water Services, Inc. Customers Affected by Water Quality Failure Incidents in Imus City, Cavite.
Date: 26 June 2024 (Wednesday)
Time: 9:00 – 11:30 AM
Venue: Lower Ground Level, The District Imus, Aguinaldo Highway cor. Daang Hari Road Anabu II-D, Imus City, Cavite
The MWSS RO invites concerned local government units and affected customers in Imus City, Cavite to participate in the PIDr. Media partners and other stakeholders are likewise invited to attend.
Interested participants are requested to register for the activity through this link: https://tinyurl.com/RebateProgramJune26
Please note that due to limited seating capacity, registration will be on a first-come, first-served basis.
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About the PIDr:
During the second quarter of 2024, the MWSS RO decided to impose a financial penalty on Maynilad Water Services, Inc. in the form of a rebate to affected customers for the water quality failure incident within Maynilad’s service area, specifically the failure in Color and Residual Chlorine at the Anabu Modular Treatment Plant (ModTP) and its supply zone in Imus City, Cavite.
The PIDr on the Rebate Program aims to:
1. provide information on the nature, scope, and other details of the implementation of the Rebate Program to the affected men and women Maynilad account holders in Metro Manila and Cavite;
2. explain and clarify the bill rebates;
3. address (gender-related) issues and concerns of affected account holders; and
4. elicit comments and suggestions on improving gender-responsive services, especially in relation to water supply management.
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For inquiries regarding this activity, please contact the MWSS RO Public Information Department at 09178142796 / pid@ro.mwss.gov.ph or the MWSS RO PIDr Secretariat at pcdr@ro.mwss.gov.ph
