Our Vision

A world class and independent Regulatory Office that equitably protects the interests of the consuming public and other stakeholders to continuous and sustainable supply of potable water and environmentally sound sewerage system.

Our Mission

To monitor the compliance of Concessionaires with their contractual obligations, enforce standards of service to Customers and determine reasonable rates in the delivery of water and sewerage services.

Core Values

Patriotism: “We love our country; We serve to promote its common good.”

Integrity and Professionalism: “We work with honor and excellence.”

Participatory Governance: “We value the collective ideas of everyone.”

Transparency and Accountability: “We provide timely and accurate reports to our stakeholders.”