The MWSS Regulatory Office (RO) is mandated to monitor the Concession Agreement. Among its many functions, RO reviews, monitor and enforces rates and service standards; arranges and reports regular independent audits of the performance of the Concessionaires; and monitors the infrastructure assets. However, RO’s functions may change over time for effective regulation of water and sewerage services.
Click to view PDF copy of Concession Agreement – Manila Water Co. Inc.
Click to view PDF copy of Concession Agreement – Maynilad Water Services, Inc.