MWSS RO Celebrates 23 Years of Public Service

Today, the MWSS Regulatory Office (RO) marks its 23rd year of unwavering commitment to public service. Established in 1997, the MWSS RO regulates Manila Water Company, Inc. and Maynilad Water Services, Inc., to ensure that water and sewerage services comply with national standards and benefit all customers within the Concession. The agency relentlessly works towards continue reading : MWSS RO Celebrates 23 Years of Public Service

Press Release: MWSS RO Serves Show Cause Order to Manila Water and Maynilad Over Surge of Customer Complaints on Water Bills

29 July 2020 PRESS RELEASE MWSS RO Serves Show Cause Order to Manila Water and Maynilad Over Surge of Customer Complaints on Water Bills On 23 July 2020, the MWSS Regulatory Office (RO) issued Notice to Explain to Manila Water Company, Inc. (MWCI) and Maynilad Water Services, Inc. (MWSI) over the alarming number of complaints continue reading : Press Release: MWSS RO Serves Show Cause Order to Manila Water and Maynilad Over Surge of Customer Complaints on Water Bills

The Functions of MWSS Regulatory Office (RO)

The MWSS RO regulates Manila Water Company, Inc. and Maynilad Water Services, Inc., to ensure that water and sewerage services comply with national standards and benefit all customers within the Concession. For inquiries or concerns regarding the quality of services provided by the Concessionaires, customers may contact the MWSS RO Customer Service Regulation Area (CSRA) continue reading : The Functions of MWSS Regulatory Office (RO)