“Kalidad na Serbisyo: Tatak MWSS RO,” an online (virtual) MWSS RO Public Consultation Drive on the proposed revisions in the customer-oriented 2013 Implementing Rules and Regulations (IRRs) for the East Zone Concession Area

Manila Water customers, local government units within the East Zone Concession Area, other concerned public and private institutions, and media organizations can still register to join the Public Consultation via Zoom: https://tinyurl.com/MWSSROPubCon2021

The objectives of the PCDr are to provide an avenue for customers to clarify issues and discuss needs and concerns relative to the revisions in, and implementation of the 2013 IRRs; heighten customer awareness on their rights and obligations, and the Concessionaires’ service obligations; and provide a venue for discussing and addressing prevailing (gender-related) issues and concerns of stakeholders on water, sewerage, and sanitation services, and for exploring good practices in providing (gender-responsive) services.

We will have exciting contests for participants throughout the program!

Please click this link to view or download the existing 2013 IRRs for reference 👉https://tinyurl.com/mwssro2013irr

Please use the following online forms for inquiries and/or concerns 👉