The MWSS Regulatory Office (RO) invites all Maynilad Water Services, Inc. customers, local government units within the West Zone Concession Area, other concerned public and private institutions, and media organizations to “Kalidad na Serbisyo: Tatak MWSS RO,” an online (virtual) MWSS RO Public Consultation Drive (PCDr) on the proposed revisions in the customer-oriented 2013 Implementing Rules and Regulations (IRRs):

💧 Date: 01 September 2021
💧 Time: 8:30 to 11:45 AM
💧 Online Platform: Zoom

✅ Registration is on a first-come, first-served basis. Please click this link to register and confirm your participation 👉

The objectives of the PCDr are to provide an avenue for customers to clarify issues and discuss needs and concerns relative to the revisions in, and implementation of the 2013 IRRs; heighten customer awareness on their rights and obligations, and the Concessionaires’ service obligations; and provide a venue for discussing and addressing prevailing (gender-related) issues and concerns of stakeholders on water, sewerage, and sanitation services, and for exploring good practices in providing (gender-responsive) services.

Please click this link to view or download the existing 2013 IRRs for reference 👉…/implementing-rules-regulations/

We will have exciting contests for participants throughout the program! See you there! 👍


For inquiries regarding this event, please contact the MWSS RO Public Information Department at 09178142796 / or the MWSS RO PCDr Secretariat at

Maynilad Water Services, Inc.