The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) is now International Organization for Standardization (ISO) 9001:2015 certified, after its successful fulfilment of the requirements under the standard, and adherence to its Quality Management System (QMS) that covered the core process: Provision of Regulatory Services on Service Obligations Monitoring for Water Supply, and Wastewater Effluent Quality based on the Concession Agreement.
The Chief Regulator of the MWSS RO, Atty. Patrick Lester N. Ty, addressed the agency’s employees after receiving the certificate awarded by TÜV Rheinland on 31 December 2018:
This Certification is a testament to the persistence and dedication of everyone who helped make this happen. We commend and acknowledge the efforts of the entire MWSS RO in securing this certification. Congratulations everyone!
The globally renowned ISO 9001:2015 Certification affirms the MWSS RO’s vision and commitment to be known as a world class and independent Regulatory Office that equitably protects the interests of the consuming public and other stakeholders to continuous and sustainable supply of potable water and environmentally sound sewerage system.